HEAR IT YOUR WAY
Would you like to control the sound through your smartphone? Or do you just need a remote control?
With TV PLAY you can change programs and volume on your hearing aid, with an RC-DEX control, or via an app on your smartphone. With the smartphone app you can also balance TV volume with ambient sounds or conversation. It’s up to you what you want to hear.
Let us know abour your query!
HEAR IT YOUR WAY
Would you like to control the sound through your smartphone? Or do you just need a remote control?
With TV PLAY you can change programs and volume on your hearing aid, with an RC-DEX control, or via an app on your smartphone. With the smartphone app you can also balance TV volume with ambient sounds or conversation. It’s up to you what you want to hear.
Shipping, Returns & Exchange
We want every customer to feel confident and supported when purchasing their hearing aids. Here’s how we make your experience safe, secure and worry-free:
Shipping
- Free & fast shipping on all hearing-aid orders.
- Dispatch within 24 hours for all in-stock products.
- Typical delivery time: 3–7 business days, depending on your location.
Returns & Exchange
We offer a smooth and flexible return policy to ensure you’re fully satisfied.
- 7-Day Easy Returns: If the product is unused and in original condition.
- Hassle-Free Exchange: If you want to swap for a different model or colour, our team will assist you instantly.
- Pickup available in most serviceable pin codes.
Warranty & Protection
All our Phonak Sphere Infinio models come with:
- 3-Year Manufacturer Warranty
- 3-Year Loss & Damage Coverage (accidental damage, lost device, moisture damage etc.)
- 100% Authentic, Clinic-Verified Products
Your purchase is always protected.
Payment & Financing
- 0% Interest EMI available at checkout.
- All major cards, UPI, net banking & wallet payments supported.
- No hidden charges.
Support & After-Care
Buying from us includes lifetime support, at no additional cost:
- Remote fine-tuning
- Assistance with pairing, connectivity & app setup
- Troubleshooting & care guidance
- Free follow-ups whenever you need help
We stay connected with you long after your purchase.
Need Help?
We’re always here to assist you!
Contact our support team anytime for guidance, returns, exchanges or product questions.
Professional hearing care anytime you need it.
Certified Audiologist Support, Unlimited for Life
Our team of certified audiologists is available to guide you through every step of your hearing journey. From personalised tuning and remote adjustments to ongoing care and expert advice, you get unlimited professional support — for life. No clinic visits, no hidden fees, just dependable hearing care whenever you need it.
Free Deliveries
Across USA Only
Easy Returns
Return Within 60 Days
