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Feature

Details / Value

Model

Starkey Edge AI 12

Technology Platform

Edge AI (G2 Neuro Processor with NPU)

AI Feature

Real-time scene classification + Edge Mode+

Connectivity

Bluetooth LE Audio, Auracast-ready

Audio Streaming / Calls

2-Way Audio for phone calls

Power / Battery

Rechargeable — up to 51 hours (for some styles)

Water / Dust Protection

IP68 (with Pro8 HydraShield)

Health Sensors

Activity tracking, fall detection, balance assessment

Edge Mode Control

Double-tap or via My Starkey app

Feedback / Noise Management

AI-based noise reduction, feedback cancellation

App Compatibility

My Starkey app + Apple Watch support

Additional Features

Transcription, tinnitus masker, reminders, “find my phone” via app

 

Let us know abour your query!

The Starkey Edge AI 12 is a smart, AI-enhanced hearing aid that introduces the next level of sound processing, high-level connectivity, and health-tracking to daily hearing aid use. The edge AI 12, which is based on the Edge AI platform by Starkey, provides users with an intelligent hearing experience that is both powerful and adaptive, able to differentiate between speech and noise, which is similar to the functioning of the auditory cortex of the brain, to provide better clarity and a reduced listening fatigue. 

Key Highlights

  • Smart, real-time sound processing: G2 Neuro Processor (which has a built-in neural processing unit) classifies soundscapes, enhances speech, and removes background noise in real-time.
  • Edge Mode+: Customizable on-demand AI optimization (switched on with either the app or a double-tap) provides better control in demanding listening situations - enhancing clarity of speech or minimizing unpleasant noise in real-time.
  • Long Battery Life: Starkey Edge AI 12 have a battery life of up to 51 hours with a full charge, which is significant in the rechargeable version. 
  • Bluetooth Low Energy (LE) Audio: Supports streaming of compatible devices. Edge AI is also compatible with next-gen broadcast audio streams (auracast-ready), 
  • Health & Wellness Tracking: Inbuilt 3D sensors monitor the steps, social interactions, and physical activities. It also has a Balance Assessment feature through the My Starkey app that would allow able to perform guided exercises to analyze and enhance stability. 
  • Fall Detection: Starkey Edge AI 12 can identify falls and notify the chosen contacts of their existence. 
  • 2-Way Audio: Allows you to make calls without any hands-free device - your voice can be picked up by the hearing aid microphones and sent back so you can carry on natural conversations. 
  • Flexible Construction: Real-life applications - Pro8 HydraShield protection (8-layer moisture protection) plus IP68 water and dust resistance to rechargeables. 
  • App Integration: You can use the My Starkey app to change the volume, switch modes (such as Edge Mode+), check battery, etc. The Apple Watch is also compatible with the app in order to control it conveniently.

Why Choose the Starkey Edge AI 12?

  • Perfect for users who want advanced AI capabilities without moving to the absolute top-tier model.

  • Ideal if you're looking for long-lasting rechargeable power combined with smart health tracking.

  • Great for people who want connectivity, but also want their hearing aid to adapt intelligently without fiddling with manual settings.

  • The durable build and moisture protection make it suited for daily, active life.

  • The Fall Detection & Balance Assessment features add real value beyond just hearing — helping you monitor stability and safety.

Feature

Details / Value

Model

Starkey Edge AI 12

Technology Platform

Edge AI (G2 Neuro Processor with NPU)

AI Feature

Real-time scene classification + Edge Mode+

Connectivity

Bluetooth LE Audio, Auracast-ready

Audio Streaming / Calls

2-Way Audio for phone calls

Power / Battery

Rechargeable — up to 51 hours (for some styles)

Water / Dust Protection

IP68 (with Pro8 HydraShield)

Health Sensors

Activity tracking, fall detection, balance assessment

Edge Mode Control

Double-tap or via My Starkey app

Feedback / Noise Management

AI-based noise reduction, feedback cancellation

App Compatibility

My Starkey app + Apple Watch support

Additional Features

Transcription, tinnitus masker, reminders, “find my phone” via app

 

Shipping, Returns & Exchange

We want every customer to feel confident and supported when purchasing their hearing aids. Here’s how we make your experience safe, secure and worry-free:

Shipping

  • Free & fast shipping on all hearing-aid orders.
  • Dispatch within 24 hours for all in-stock products.
  • Typical delivery time: 3–7 business days, depending on your location.

Returns & Exchange

We offer a smooth and flexible return policy to ensure you’re fully satisfied.

  • 7-Day Easy Returns: If the product is unused and in original condition.
  • Hassle-Free Exchange: If you want to swap for a different model or colour, our team will assist you instantly.
  • Pickup available in most serviceable pin codes.

Warranty & Protection

All our Phonak Sphere Infinio models come with:

  • 3-Year Manufacturer Warranty
  • 3-Year Loss & Damage Coverage (accidental damage, lost device, moisture damage etc.)
  • 100% Authentic, Clinic-Verified Products

Your purchase is always protected.

Payment & Financing

  • 0% Interest EMI available at checkout.
  • All major cards, UPI, net banking & wallet payments supported.
  • No hidden charges.

Support & After-Care

Buying from us includes lifetime support, at no additional cost:

  • Remote fine-tuning
  • Assistance with pairing, connectivity & app setup
  • Troubleshooting & care guidance
  • Free follow-ups whenever you need help

We stay connected with you long after your purchase.

Need Help?

We’re always here to assist you!

Contact our support team anytime for guidance, returns, exchanges or product questions.

Certified Audiologist Support, Unlimited for Life

Professional hearing care anytime you need it.

Certified Audiologist Support, Unlimited for Life

Our team of certified audiologists is available to guide you through every step of your hearing journey. From personalised tuning and remote adjustments to ongoing care and expert advice, you get unlimited professional support — for life. No clinic visits, no hidden fees, just dependable hearing care whenever you need it.

Free Deliveries
Across USA Only
Easy Returns
Return Within 60 Days
Customer Support
Online Customer Support

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